Samsung S Health
A personal health coach at your fingertips.
The existing S Health app on all Samsung phones was difficult to use and navigate. Users could track their fitness data, but without any context or additional insights, they found little value in the app as a way to improve their personal health.
How can a digital app help users improve their health and wellbeing?
At the time of this project, most fitness tracking apps and devices were designed with the "pro user" in mind. Samsung, however, had the unique opportunity to make S Health, an app equipped on every Samsung device, approachable and sustainable for everyone. We needed to create something fun and useful for the average Samsung user who might just want to track their steps, all the way to the marathon runner preparing for a big race.
The existing S Health app allowed users to track single metrics such as number of steps in a day, weight, and heart rate as isolated trackers. Without painting a broader picture of how these tied into one's overall health, the app saw few users returning to its features over time. We also found that it was difficult to log activities and to make sense of existing data.
We then researched what people were interested in tracking as well as what was most effective through analyses of existing fitness products, interviews with experts, and our own research into how to form healthy habits.
a daily dashboard
Using wireframes to quickly and clearly illustrate our ideas, we developed the concept of a dashboard where users can see all of their progress at a holistic level and easily log new data. Active goals that the user can subscribe to (e.g. Be More Active, Feel More Rested, Run a Marathon) are displayed at the top, with dynamic tracker tiles filling the page below.
working towards a goal
Goals allow users to see how their activities add up to meaningful improvements in key areas of their health and fitness. Users can easily subscribe to goals ranging in intensity, from wanting to Eat Healthier to Run a Marathon. Each goal has specific trackers that aggregate to a user's overall progress as well as helpful tips and celebratory achievements.
Each tracker has a logging view and a history view, as well as insights as to how often the user is hitting their mark. Users can choose to track anything from water intake to a run.
Through our research, we created trackers that were valuable to track on their own, but also important in overall health goals. For example, rather than just counting hours of sleep like a traditional sleep tracker, bedtimes and wake times were also included in order to establish better sleep consistency, resulting in more restful, useful sleep.
Designing a food tracker was a unique challenge in that while consistent users found it very effective for diet awareness, others had no patience for it. We strove to streamline the experience with features like favoriting specific foods or entire meals for quicker access. Users could also log parts at different times, snapping a quick photo of their meal in the moment and then returning for more detailed logging later.
In the visual design phase, our wireframes served as a skeletal structure for the visual designers to execute upon. We also advised how data and interactions should be visualized, giving the designers feedback to maintain the clear, easy to use, and informative spirit of the wireframes.
Since its launch, the redesigned S Health app has seen hundreds of thousands of downloads from the Google Play Store alone. While Samsung has since added many more features, our original design accounted for that flexibility, allowing them to grow and scale over time.
Project done in November 2014 for Odopod